Emergency Medical Dispatcher — 24/7 Crisis Communications

Emergency Telecommunicator Services; Harrington (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to support Harrington-based operations. The role involves handling urgent medical calls, confirming locations, and coordinating dispatch according to medical protocols.

Ideal candidates hold a high school diploma or equivalent, CPR certification, and an Emergency Medical Dispatcher credential. Training opportunities and ongoing education are available as part of the engagement.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Multitasking

Prioritization

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to support Harrington-based operations. The role involves handling urgent medical calls, confirming locations, and coordinating dispatch according to medical protocols.

Ideal candidates hold a high school diploma or equivalent, CPR certification, and an Emergency Medical Dispatcher credential. Training opportunities and ongoing education are available as part of the engagement.