Emergency Medical Dispatcher — 24/7 Ops & Benefits

County Emergency Communications; Carthage (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

County Emergency Communications in Hamilton, IL invites Emergency Medical Dispatchers to join a focused team handling urgent medical calls. Dispatchers gather critical patient and incident information, set response priorities, and coordinate EMS resources to deliver timely care.

Roles may include providing protocol-based instructions, maintaining call documentation, and participating in quality-review processes, with overtime and rotating schedules typical in this field.

Qualifications

• High school diploma or equivalent commonly required.
• Employer may recruit for sponsored training or require EMD certification.
• CPR certification may be required; EMT or paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification (may be required)

Job description

County Emergency Communications in Hamilton, IL invites Emergency Medical Dispatchers to join a focused team handling urgent medical calls. Dispatchers gather critical patient and incident information, set response priorities, and coordinate EMS resources to deliver timely care.

Roles may include providing protocol-based instructions, maintaining call documentation, and participating in quality-review processes, with overtime and rotating schedules typical in this field.