Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Gowrie Township (IA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Gowrie, IA, is seeking Emergency Medical Dispatchers to assist with locating patients, prioritizing emergencies, and coordinating medical resources.

Responsibilities include handling calls, confirming locations, following dispatch protocols, and coordinating ambulance responses while maintaining clear documentation; overtime and shift work are possible depending on assignment and agency requirements.

Qualifications

• High school diploma or equivalent required; sponsor training may be offered.
• Current Emergency Medical Dispatcher certification preferred; consult vacancy for specifics.
• CPR certification may be required; EMT or paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Gowrie, IA, is seeking Emergency Medical Dispatchers to assist with locating patients, prioritizing emergencies, and coordinating medical resources.

Responsibilities include handling calls, confirming locations, following dispatch protocols, and coordinating ambulance responses while maintaining clear documentation; overtime and shift work are possible depending on assignment and agency requirements.