Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Ringsted (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Ringsted, IA is seeking an Emergency Medical Dispatcher to join our operations center. You will be responsible for receiving calls, gathering essential information, and coordinating medical resources according to established protocols.

The role may require CPR and EMD certification, with training provided as needed. Applicants should be prepared for rotating schedules, overtime, and a high-stress environment while maintaining patient confidentiality.

Qualifications

• High school diploma or equivalent.
• EMD certification may be required; check vacancy.
• CPR certification may be required.
• EMT/paramedic credentials are not universally required; confirm vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Communication

Data entry

Education

High school diploma or GED

Job description

County Emergency Communications in Ringsted, IA is seeking an Emergency Medical Dispatcher to join our operations center. You will be responsible for receiving calls, gathering essential information, and coordinating medical resources according to established protocols.

The role may require CPR and EMD certification, with training provided as needed. Applicants should be prepared for rotating schedules, overtime, and a high-stress environment while maintaining patient confidentiality.