Emergency Medical Dispatcher - 24/7 Critical Response

Emergency Telecommunicator Services; Danvers (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to coordinate urgent medical responses in Danvers, IL. The role involves gathering patient information, prioritizing actions, and assisting with EMS resource coordination using approved protocols.

Night, weekend, and rotating schedules may apply depending on the assignment. Responsibilities include handling high-stress calls, confirming locations, asking key questions, and relaying information to responders.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to coordinate urgent medical responses in Danvers, IL. The role involves gathering patient information, prioritizing actions, and assisting with EMS resource coordination using approved protocols.

Night, weekend, and rotating schedules may apply depending on the assignment. Responsibilities include handling high-stress calls, confirming locations, asking key questions, and relaying information to responders.