Emergency Medical Dispatcher - 24/7 EMS Communications

911 Emergency Communications; Marion (IL); Sur place; USD 42 000 - 70 000; Plein temps

Résumé du poste

911 Emergency Communications in Marion, Illinois, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will collect caller details, confirm locations, and establish priorities using approved protocols to guide responders.

This role involves extended console work, overnight and weekend shifts, and adherence to privacy and quality-assurance procedures. Training, certification, and ongoing education are emphasized to improve patient outcomes.

Qualifications

• High school diploma or equivalent commonly required.
• EMT or paramedic credentials not universal requirements; consult vacancy for exact qualifications.
• CPR certification and related coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Description du poste

911 Emergency Communications in Marion, Illinois, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will collect caller details, confirm locations, and establish priorities using approved protocols to guide responders.

This role involves extended console work, overnight and weekend shifts, and adherence to privacy and quality-assurance procedures. Training, certification, and ongoing education are emphasized to improve patient outcomes.