Emergency Medical Dispatcher - 24/7 Critical Care Console

County Emergency Communications; Bear Creek (AL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for Marion, Alabama. The role involves handling emergency calls, confirming locations, and coordinating ambulance resources while following approved medical dispatch protocols.

Certification requirements vary; a high school diploma is commonly needed, with CPR and potential EMT/paramedic credentials. Work may include overnight or rotating shifts per assignment.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Calm under pressure

Multitasking

Education

High School Diploma or equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for Marion, Alabama. The role involves handling emergency calls, confirming locations, and coordinating ambulance resources while following approved medical dispatch protocols.

Certification requirements vary; a high school diploma is commonly needed, with CPR and potential EMT/paramedic credentials. Work may include overnight or rotating shifts per assignment.