Emergency Medical Dispatcher — 24/7 Critical Calls

911 Emergency Communications; Marion Junction (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Marion Junction, AL. The role focuses on receiving urgent calls, gathering patient details, and coordinating EMS resources according to approved protocols.

The position may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required. The organization emphasizes compliance with medical dispatch protocols and ongoing quality assurance.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Marion Junction, AL. The role focuses on receiving urgent calls, gathering patient details, and coordinating EMS resources according to approved protocols.

The position may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required. The organization emphasizes compliance with medical dispatch protocols and ongoing quality assurance.