Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Chimney Rock (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Chimney Rock, NC seeks an Emergency Medical Dispatcher to gather patient information, determine priority, and coordinate EMS resources from a console.

You will provide protocol-based guidance, relay information to responders, and document calls. The role may involve overnight shifts, overtime, and required training and certification as per vacancy.

Qualifications

• High school diploma or equivalent required.
• EMD certification before appointment may be required.
• CPR certification may be required.
• EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Emergency dispatch

Attention to detail

Communication skills

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification (required)

Tools

Emergency dispatch system

Job description

Emergency Telecommunicator Services in Chimney Rock, NC seeks an Emergency Medical Dispatcher to gather patient information, determine priority, and coordinate EMS resources from a console.

You will provide protocol-based guidance, relay information to responders, and document calls. The role may involve overnight shifts, overtime, and required training and certification as per vacancy.