Emergency Medical Dispatcher — 24/7 Critical Care

Emergency Telecommunicator Services; Gotha (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Gotha, FL seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance resources. You will gather patient data, confirm locations, and apply protocol-based instructions to guide responders.

Shift work, overtime, and continuous operations may apply. Candidates typically have a high school diploma, CPR certification, and may pursue EMS Dispatcher certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; Emergency Medical Dispatcher certification is preferred.
• Training or sponsorship for certification may be offered by the employer.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services in Gotha, FL seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance resources. You will gather patient data, confirm locations, and apply protocol-based instructions to guide responders.

Shift work, overtime, and continuous operations may apply. Candidates typically have a high school diploma, CPR certification, and may pursue EMS Dispatcher certification.