Emergency Medical Dispatcher — 24/7 Critical Care Communications

Emergency Telecommunicator Services; Weirsdale (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

Emergency Telecommunicator Services in Florida seeks an Emergency Medical Dispatcher to join our public safety telecommunication team in Weirsdale. You will handle urgent medical calls, gather details, assess priorities, and coordinate EMS resources according to protocols.

We value calm under pressure, clear communication, and meticulous data recording. Training and certification opportunities are available; some positions may require EMS dispatcher credentials prior to appointment.

Qualifications

• High school diploma or equivalent commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required or preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Active listening

Education

High school diploma or equivalent

EMS Dispatcher certification (preferred)

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services in Florida seeks an Emergency Medical Dispatcher to join our public safety telecommunication team in Weirsdale. You will handle urgent medical calls, gather details, assess priorities, and coordinate EMS resources according to protocols.

We value calm under pressure, clear communication, and meticulous data recording. Training and certification opportunities are available; some positions may require EMS dispatcher credentials prior to appointment.