Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Steinhatchee (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

County Emergency Communications in Steinhatchee, FL is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responders. You will gather patient information, establish priorities, and follow agency-approved dispatch protocols to support EMS resources.

Required may include a high school diploma, CPR certification, and specialized coursework; EMT/paramedic credentials are not universal requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Steinhatchee, FL is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responders. You will gather patient information, establish priorities, and follow agency-approved dispatch protocols to support EMS resources.

Required may include a high school diploma, CPR certification, and specialized coursework; EMT/paramedic credentials are not universal requirements.