Emergency Medical Dispatcher: 24/7 Critical-Calls & Dispatch

County Emergency Communications; Oakpark (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Oakpark, VA is seeking Emergency Medical Dispatchers to support urgent medical calls. Duties include receiving calls, confirming locations, determining priority, and coordinating ambulance resources. Applicants typically need a high school diploma and EMT/EMD certification; CPR may be required.

The role may involve overnight shifts and overtime. The work environment is fast-paced and mission-critical, with continuous operations and strict protocols.

Qualifications

• High school diploma or equivalent required; EMT/EMD certification preferred.
• CPR certification may be required.
• Employees must meet background screening and training requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Decision making

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

Dispatch software

Job description

County Emergency Communications in Oakpark, VA is seeking Emergency Medical Dispatchers to support urgent medical calls. Duties include receiving calls, confirming locations, determining priority, and coordinating ambulance resources. Applicants typically need a high school diploma and EMT/EMD certification; CPR may be required.

The role may involve overnight shifts and overtime. The work environment is fast-paced and mission-critical, with continuous operations and strict protocols.