Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Oak View (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Oak View, CA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance resources. The role involves confirming locations, asking critical questions, and following approved dispatch protocols for safe, timely responses.

Applicants should have a high school diploma or equivalent, with required Emergency Medical Dispatcher certification and CPR training. Training or certification requirements may vary by agency.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Oak View, CA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance resources. The role involves confirming locations, asking critical questions, and following approved dispatch protocols for safe, timely responses.

Applicants should have a high school diploma or equivalent, with required Emergency Medical Dispatcher certification and CPR training. Training or certification requirements may vary by agency.