Emergency Medical Dispatcher: 24/7 Critical Calls & Dispatch

County Emergency Communications; Edinboro (Erie County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Edinboro, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather incident details, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include providing pre-arrival instructions, confirming locations, and documenting calls. A high school diploma and EMD certification may be required; scheduling may include overnight and weekend shifts, with potential overtime and ongoing training

Qualifications

• A high school diploma or equivalent is commonly required.
• EMD certification may be required or sponsored training provided.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Edinboro, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather incident details, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include providing pre-arrival instructions, confirming locations, and documenting calls. A high school diploma and EMD certification may be required; scheduling may include overnight and weekend shifts, with potential overtime and ongoing training