Emergency Medical Dispatcher — 24/7 Critical Calls & Coordination

Emergency Telecommunicator Services; Whiting (IA); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is recruiting for Emergency Medical Dispatchers in Whiting, IA. The role focuses on receiving calls, gathering patient data, determining priorities, and coordinating emergency response resources according to approved protocols.

The position may require CPR certification, ongoing training, and possible overtime as part of coverage for continuous EMS operations. Specific appointment type and schedule details vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is recruiting for Emergency Medical Dispatchers in Whiting, IA. The role focuses on receiving calls, gathering patient data, determining priorities, and coordinating emergency response resources according to approved protocols.

The position may require CPR certification, ongoing training, and possible overtime as part of coverage for continuous EMS operations. Specific appointment type and schedule details vary by vacancy.