Emergency Medical Dispatcher: 24/7 Critical-Call Ops Hero

County Emergency Communications; Hunlock Creek (PA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

County Emergency Communications in Hunlock Creek, PA seeks Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and provide instructions before responders arrive, with potential overnight and varied schedules as needed.

Requirements include a high school diploma and emergency medical dispatch certification where applicable; CPR certification may be required depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency communications

CPR certification

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Hunlock Creek, PA seeks Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and provide instructions before responders arrive, with potential overnight and varied schedules as needed.

Requirements include a high school diploma and emergency medical dispatch certification where applicable; CPR certification may be required depending on the vacancy.