Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Reading (Berks County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Mohnton, PA seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient and incident information, verify location, and set response priorities using approved protocols.

This role may require overnight shifts, weekend work, and overtime; candidates should have a high school diploma, CPR certification, and EMS dispatcher credentials as listed in the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification requirements vary by vacancy; refer to the specific vacancy for accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Mohnton, PA seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient and incident information, verify location, and set response priorities using approved protocols.

This role may require overnight shifts, weekend work, and overtime; candidates should have a high school diploma, CPR certification, and EMS dispatcher credentials as listed in the vacancy.