Emergency Medical Dispatcher - 24/7 Critical Call Coordination

County Emergency Communications; Wallace (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Wallace, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities. You will support coordination of EMS resources and follow approved medical dispatch protocols.

Role requirements may include CPR and additional coursework; EMT/paramedic credentials are not universally required. Training and onboarding will align with the employer’s standards and certification providers.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Wallace, CA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities. You will support coordination of EMS resources and follow approved medical dispatch protocols.

Role requirements may include CPR and additional coursework; EMT/paramedic credentials are not universally required. Training and onboarding will align with the employer’s standards and certification providers.