Emergency Medical Dispatcher: 24/7 Critical Call Center Operator

911 Emergency Communications; Hillsgrove Township (PA); Presencial; USD 42 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Resumo da oferta

911 Emergency Communications in Hillsgrove, PA seeks Emergency Medical Dispatchers to support urgent medical responses from a centralized console. This role involves gathering patient information, assigning response priorities, and providing protocol-based instructions to responders.

Applicants should have a high school diploma and relevant certifications. Emergency medical dispatching may require CPR certification and ongoing training.

Qualificações

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conhecimentos

Call handling

Communication skills

Stressor management

Multitasking

Formação académica

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Descrição da oferta de emprego

911 Emergency Communications in Hillsgrove, PA seeks Emergency Medical Dispatchers to support urgent medical responses from a centralized console. This role involves gathering patient information, assigning response priorities, and providing protocol-based instructions to responders.

Applicants should have a high school diploma and relevant certifications. Emergency medical dispatching may require CPR certification and ongoing training.