Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Hillside (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Hillside, NJ is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate responders. Proper training and certification are required, with potential sponsorship for training depending on vacancy details.

Role may include overnight shifts, weekends, and overtime as needed, with a focus on protocol-based guidance and patient safety throughout call handling.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Hillside, NJ is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate responders. Proper training and certification are required, with potential sponsorship for training depending on vacancy details.

Role may include overnight shifts, weekends, and overtime as needed, with a focus on protocol-based guidance and patient safety throughout call handling.