Emergency Medical Dispatcher: 24/7 Call & Dispatch Specialist

911 Emergency Communications; Hooversville (Somerset County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Hooversville, PA is seeking Emergency Medical Dispatchers to handle urgent calls, gather patient information, and determine response priorities. You will coordinate resources, provide protocol-based guidance, and relay critical data to responders while ensuring patient confidentiality and adherence to medical protocols.

Applicants may need CPR certification and possibly Emergency Medical Dispatcher certification before appointment; abuse of shift schedules and

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required prior to appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher (EMD) certification

Job description

911 Emergency Communications in Hooversville, PA is seeking Emergency Medical Dispatchers to handle urgent calls, gather patient information, and determine response priorities. You will coordinate resources, provide protocol-based guidance, and relay critical data to responders while ensuring patient confidentiality and adherence to medical protocols.

Applicants may need CPR certification and possibly Emergency Medical Dispatcher certification before appointment; abuse of shift schedules and