Emergency Medical Dispatcher - 24/7 Critical Call Center

911 Emergency Communications; Troy (NC); Presencial; USD 35 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance

Retirement benefits

Paid leave

Employee assistance

Resumo da oferta

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Troy, NC. The role involves handling urgent medical calls, validating patient details, and coordinating EMS resources according to established protocols.

Required education includes a high school diploma; CPR certification may be needed. Training may be sponsored by the employer, with various shifts including overnight and weekends.

Qualificações

• High school diploma or equivalent required; EMT certification not universal.
• CPR certification may be required or beneficial.
• Experience in emergency communications or call-center settings is a plus.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority using approved dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.

Formação académica

High school diploma or recognized equivalent

Ferramentas

CPR certification

Descrição da oferta de emprego

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Troy, NC. The role involves handling urgent medical calls, validating patient details, and coordinating EMS resources according to established protocols.

Required education includes a high school diploma; CPR certification may be needed. Training may be sponsored by the employer, with various shifts including overnight and weekends.