Emergency Medical Dispatcher — 24/7 Dispatch Ops

911 Emergency Communications; Topton (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Topton, NC seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and determine priorities. The role involves coordinating ambulance resources and providing protocol-based guidance while adhering to medical dispatch requirements.

Applicants may need a high school diploma and CPR certification; EMT or paramedic credentials are not universally required and vary by vacancy.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Certification prerequisites vary by vacancy; consult the official vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Topton, NC seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and determine priorities. The role involves coordinating ambulance resources and providing protocol-based guidance while adhering to medical dispatch requirements.

Applicants may need a high school diploma and CPR certification; EMT or paramedic credentials are not universally required and vary by vacancy.