Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Prairie Hill (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Prairie Hill, TX seeks Emergency Medical Dispatchers to support urgent medical assistance calls. You will gather patient data, establish priorities, and coordinate resources following approved protocols.

Training may lead to instructions before responders arrive, per medical dispatch oversight. A high school diploma is commonly required; CPR certification and other coursework may be needed.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Prairie Hill, TX seeks Emergency Medical Dispatchers to support urgent medical assistance calls. You will gather patient data, establish priorities, and coordinate resources following approved protocols.

Training may lead to instructions before responders arrive, per medical dispatch oversight. A high school diploma is commonly required; CPR certification and other coursework may be needed.