Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Lower Salem (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Ohio is seeking dedicated Emergency Medical Dispatchers to support urgent medical calls. This role involves gathering incident details, prioritizing response, and coordinating EMS resources according to approved protocols.

Candidates typically need a high school diploma, CPR certification, and an EMD credential or sponsorship; EMT/paramedic credentials are not universally required. The position may include shift work, overtime, and mandatory background checks.

Qualifications

• High school diploma or recognized equivalent.
• Certification as Emergency Medical Dispatcher or sponsorship training may be required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements; verify vacancy.
• Complete background screening and assessments; follow protocols and maintain confidentiality.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Ohio is seeking dedicated Emergency Medical Dispatchers to support urgent medical calls. This role involves gathering incident details, prioritizing response, and coordinating EMS resources according to approved protocols.

Candidates typically need a high school diploma, CPR certification, and an EMD credential or sponsorship; EMT/paramedic credentials are not universally required. The position may include shift work, overtime, and mandatory background checks.