Emergency Medical Dispatch Specialist (24/7)

Emergency Telecommunicator Services; East Claridon (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in the United States (Ohio region) is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and assess priorities using approved protocols. The role supports responders by coordinating ambulance resources and guiding on-scene instructions.

Applicants should have a high school diploma or GED and may require Emergency Medical Dispatcher certification, CPR certification, and related coursework.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification is sometimes required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification may be required

Job description

Emergency Telecommunicator Services in the United States (Ohio region) is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and assess priorities using approved protocols. The role supports responders by coordinating ambulance resources and guiding on-scene instructions.

Applicants should have a high school diploma or GED and may require Emergency Medical Dispatcher certification, CPR certification, and related coursework.