Emergency Medical Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Bowling Green (OH); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Green, OH is seeking to hire Emergency Medical Dispatchers to manage urgent medical calls and coordinate EMS response. Duties include verifying location and contact details, asking pertinent questions, setting response priorities, and guiding responders with approved medical protocols.

Ideal candidates have a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

Job description

County Emergency Communications in Green, OH is seeking to hire Emergency Medical Dispatchers to manage urgent medical calls and coordinate EMS response. Duties include verifying location and contact details, asking pertinent questions, setting response priorities, and guiding responders with approved medical protocols.

Ideal candidates have a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.