Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Goodridge (MN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Goodridge, MN seeks experienced Emergency Medical Dispatchers to gather patient and incident information, set response priorities, and coordinate EMS resources.

Responsibilities include receiving calls, confirming location, asking essential questions, following protocols, and documenting call processing. A high school diploma is commonly required, CPR certification may be required, and background checks apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Goodridge, MN seeks experienced Emergency Medical Dispatchers to gather patient and incident information, set response priorities, and coordinate EMS resources.

Responsibilities include receiving calls, confirming location, asking essential questions, following protocols, and documenting call processing. A high school diploma is commonly required, CPR certification may be required, and background checks apply.