Emergency Medical Dispatcher-24/7 Critical Call Center

911 Emergency Communications; Flushing (MI); Sur place; USD 38 000 - 60 000; Plein temps

Résumé du poste

911 Emergency Communications in Flushing, MI is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide instructions to callers while maintaining accurate documentation.

Role may require CPR certification and ongoing training; eligibility to work nights, weekends, and overtime may apply depending on the employer and appointment terms.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through approved dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information to responders
• Document call processing and participate in quality-review activities

Formation

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Description du poste

911 Emergency Communications in Flushing, MI is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide instructions to callers while maintaining accurate documentation.

Role may require CPR certification and ongoing training; eligibility to work nights, weekends, and overtime may apply depending on the employer and appointment terms.