EMS Dispatcher — 24/7 Call Center & Ambulance Coordination

County Emergency Communications; Dover (ID); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Dover, ID. You will handle emergency calls, confirm locations, assign priority, and coordinate ambulance resources using approved dispatch protocols.

Role may require CPR and EMD certifications; training or sponsorship may be available. The position involves shift work, possible overtime, and working nights or weekends as needed.

Qualifications

• Handle emergency calls with composure and accuracy
• Follow approved medical dispatch protocols to determine urgency
• Communicate effectively with responders and callers
• Record and relay critical information for rapid response

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources as assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Medical dispatch

Priority determination

Protocol adherence

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Dover, ID. You will handle emergency calls, confirm locations, assign priority, and coordinate ambulance resources using approved dispatch protocols.

Role may require CPR and EMD certifications; training or sponsorship may be available. The position involves shift work, possible overtime, and working nights or weekends as needed.