Emergency Fire Dispatcher — 24/7 Public Safety Operator

911 Emergency Communications; Atlantic (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Atlantic, IA, seeks Fire Dispatcher to coordinate emergency responses, document incidents, and route resources. This role requires clear radio communication, meticulous information handling, and the ability to work within established response plans.

Dispatchers support firefighters and other responders across varied emergencies. Ideal candidates will have a high school diploma or GED, comfort with computer systems and data entry, and the ability to adapt to shift

Qualifications

• A high school diploma or GED is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Data entry

Maps

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Atlantic, IA, seeks Fire Dispatcher to coordinate emergency responses, document incidents, and route resources. This role requires clear radio communication, meticulous information handling, and the ability to work within established response plans.

Dispatchers support firefighters and other responders across varied emergencies. Ideal candidates will have a high school diploma or GED, comfort with computer systems and data entry, and the ability to adapt to shift