Emergency Fire Dispatcher — 24/7 Incident Communications

Emergency Telecommunicator Services; Peosta (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Peosta, IA to coordinate fire response activities, relay critical information, and manage incident details using radio communications and computer systems.

Responsibilities include receiving reports, verifying locations, alerting stations, monitoring status, and coordinating resources. Candidates should have a high school diploma and relevant dispatch training; overtime and night shifts are common.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Incident documentation

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Peosta, IA to coordinate fire response activities, relay critical information, and manage incident details using radio communications and computer systems.

Responsibilities include receiving reports, verifying locations, alerting stations, monitoring status, and coordinating resources. Candidates should have a high school diploma and relevant dispatch training; overtime and night shifts are common.