Around-the-Clock Fire Dispatcher

911 Emergency Communications; Pembroke (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

911 Emergency Communications in Pembroke, MA is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews while following established response plans.

This role requires organized information handling, clear radio communication, and the ability to stay updated on evolving incident details.

Qualifications

• High school diploma or equivalent required; dispatch training preferred.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels and incident status.
• Record dispatch times and unit movements.

Education

High school diploma

Fire dispatch certification

Emergency medical dispatch training

Job description

911 Emergency Communications in Pembroke, MA is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews while following established response plans.

This role requires organized information handling, clear radio communication, and the ability to stay updated on evolving incident details.