Emergency Fire Dispatcher - 24/7 Shifts

Emergency Telecommunicator Services; Belmont (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Emergency Telecommunicator Services in Belmont, MA seeks a skilled Fire Dispatcher to coordinate emergency responses and maintain clear radio communication with responding crews. The role emphasizes accurate data entry, adherence to response plans, and quick decision-making in a high-stress environment.

Responsibilities include receiving reports, verifying locations, alerting stations, and coordinating mutual aid while ensuring continuous incident updates and documentation.

Qualifications

• Requires a high school diploma or GED.
• Some employers provide entry-level instruction.
• Fire dispatch certification or related coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Organized information handling

Education

High school diploma or GED

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Belmont, MA seeks a skilled Fire Dispatcher to coordinate emergency responses and maintain clear radio communication with responding crews. The role emphasizes accurate data entry, adherence to response plans, and quick decision-making in a high-stress environment.

Responsibilities include receiving reports, verifying locations, alerting stations, and coordinating mutual aid while ensuring continuous incident updates and documentation.