Emergency Communications Trainee: Dispatcher in Training

Emergency Telecommunicator Services; West Leisenring (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Leisenring, PA is offering Dispatcher Trainee and Telecommunicator Trainee positions as entry-level roles to begin a career in emergency communications. Trainees work under supervision to learn call-taking, incident documentation, and dispatch operations, with responsibilities expanding as training milestones are met.

Eligible applicants typically have a high school diploma or equivalent, basic computer skills, and a willingness to learn and receive

Qualifications

• High school diploma or equivalent commonly required.
• Trainee roles for applicants without dispatch experience.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Typing accuracy

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Leisenring, PA is offering Dispatcher Trainee and Telecommunicator Trainee positions as entry-level roles to begin a career in emergency communications. Trainees work under supervision to learn call-taking, incident documentation, and dispatch operations, with responsibilities expanding as training milestones are met.

Eligible applicants typically have a high school diploma or equivalent, basic computer skills, and a willingness to learn and receive