Emergency Dispatcher Trainee — Structured Training Path

County Emergency Communications; Utqiaġvik (AK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Barrow, AK offers Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured entry into emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

The program progresses as skills are demonstrated, with potential night, weekend, and overtime as training and certifications advance. Strong communication and basic computer skills are expected.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Customer service or telephone-based experience may be useful. Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Job description

County Emergency Communications in Barrow, AK offers Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured entry into emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

The program progresses as skills are demonstrated, with potential night, weekend, and overtime as training and certifications advance. Strong communication and basic computer skills are expected.