Emergency Dispatcher Trainee

County Emergency Communications; Northway Junction (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Northway, AK is offering Dispatcher Trainee opportunities to learn how to take emergency calls, document incidents, and support responders. Trainees work under supervision as they gain essential skills and complete required certifications during the training program.

Responsibilities grow with demonstrated proficiency, and schedules may include nights, weekends, holidays, and overtime as training progresses and operational needs arise.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee positions may be for applicants without prior dispatch experience; additional prerequisites may apply.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Typing

Customer service

Education

High school diploma or GED

Job description

County Emergency Communications in Northway, AK is offering Dispatcher Trainee opportunities to learn how to take emergency calls, document incidents, and support responders. Trainees work under supervision as they gain essential skills and complete required certifications during the training program.

Responsibilities grow with demonstrated proficiency, and schedules may include nights, weekends, holidays, and overtime as training progresses and operational needs arise.