Dispatcher Trainee - Start Career in Emergency Communications

Emergency Telecommunicator Services; Sutton-Alpine (AK); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Sutton, AK, invites applicants to a Dispatcher Trainee program. Trainees will learn call-taking, incident documentation, and radio procedures, with supervised assignments and evolving responsibilities.

Ideal candidates have a high school diploma, strong typing and communication skills, and a willingness to receive feedback during classroom and on-the-job training. Positions may involve nights, weekends, and overtime as noted in the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Check the vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Education

High school diploma

Job description

Emergency Telecommunicator Services in Sutton, AK, invites applicants to a Dispatcher Trainee program. Trainees will learn call-taking, incident documentation, and radio procedures, with supervised assignments and evolving responsibilities.

Ideal candidates have a high school diploma, strong typing and communication skills, and a willingness to receive feedback during classroom and on-the-job training. Positions may involve nights, weekends, and overtime as noted in the vacancy.