Emergency Communications Trainee - Dispatch & Telecomm

911 Emergency Communications; Gambell (AK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training opportunities

Job summary

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Gambell, AK. Trainees receive structured instruction to handle emergency calls, document incidents, and operate dispatch systems while progressing through coursework and supervised practice.

Responsibilities grow as skills are demonstrated; candidates should be prepared for classroom instruction, simulations, and shift work including nights, weekends, holidays, and overtime as training

Qualifications

• High school diploma or equivalent required; trainee roles target applicants with no dispatch experience.
• Candidates should have basic computer skills and clear communication.
• Typing speed and accuracy will be assessed.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Listening

Multitasking

Clear communication

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Gambell, AK. Trainees receive structured instruction to handle emergency calls, document incidents, and operate dispatch systems while progressing through coursework and supervised practice.

Responsibilities grow as skills are demonstrated; candidates should be prepared for classroom instruction, simulations, and shift work including nights, weekends, holidays, and overtime as training