Emergency Dispatcher Trainee - Start Your 911 Career

911 Emergency Communications; Springfield (TN); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

911 Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in Adams, TN. The program provides structured training to learn call-taking, incident documentation, and dispatch operations under supervision, with progression as skills are demonstrated.

Participants should anticipate classroom instruction, simulations, and supervised console work, with training schedules possibly including nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience; prerequisites may vary by employer.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback are valued.

Responsabilités

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Connaissances

Basic computer skills

Typing

Clear communication

Customer service

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in Adams, TN. The program provides structured training to learn call-taking, incident documentation, and dispatch operations under supervision, with progression as skills are demonstrated.

Participants should anticipate classroom instruction, simulations, and supervised console work, with training schedules possibly including nights, weekends, holidays, and overtime.