Emergency Communications Trainee – Start a Career in Dispatch

911 Emergency Communications; Adams (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Adams, TN is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and CAD usage while preparing for certifications. Training combines classroom, simulations, and supervised assignments.

Progression depends on training milestones, assessments, and performance standards, with shifts including nights, weekends, and overtime as required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Check vacancy for required assessments and minimum scores.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Call taking

Typing

CAD systems

Radio procedures

Geography knowledge

Supervision

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Adams, TN is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and CAD usage while preparing for certifications. Training combines classroom, simulations, and supervised assignments.

Progression depends on training milestones, assessments, and performance standards, with shifts including nights, weekends, and overtime as required.