Emergency Dispatcher Trainee — Paid Training & Growth

Emergency Telecommunicator Services; Johnsonburg (Elk County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Johnsonburg, PA is seeking entry‑level Dispatcher Trainees for a comprehensive program preparing you to operate in public safety communications centers.

You will learn emergency call‑taking procedures, gather essential incident details, and develop typing and radio skills. Training combines classroom instruction with simulations and supervised duties, with shifts that may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills, clear communication, accurate typing.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Johnsonburg, PA is seeking entry‑level Dispatcher Trainees for a comprehensive program preparing you to operate in public safety communications centers.

You will learn emergency call‑taking procedures, gather essential incident details, and develop typing and radio skills. Training combines classroom instruction with simulations and supervised duties, with shifts that may include nights, weekends, and overtime.