Emergency Dispatch Trainee: Launch a Public Safety Career

Emergency Telecommunicator Services; Saint Marys (Elk County); Sur place; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

Emergency Telecommunicator Services in Johnsonburg, PA is seeking a Dispatcher Trainee to learn emergency call-taking, agency terminology, and essential incident details gathering.

You will train in typing, radio procedures, CAD systems, and confidentiality, with shifts that may include nights, weekends, holidays, and overtime. This entry-level program emphasizes hands-on supervision and progressive responsibilities.

Qualifications

• High school diploma or equivalent.
• Basic computer skills and ability to type accurately.
• Clear communication and willingness to receive feedback.
• Customer service or telephone-based experience may be useful.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Typing

Listening

Memory

Multitasking

Clear communication

Formation

High school diploma or equivalent

Outils

Computer-aided Dispatch (CAD)

Description du poste

Emergency Telecommunicator Services in Johnsonburg, PA is seeking a Dispatcher Trainee to learn emergency call-taking, agency terminology, and essential incident details gathering.

You will train in typing, radio procedures, CAD systems, and confidentiality, with shifts that may include nights, weekends, holidays, and overtime. This entry-level program emphasizes hands-on supervision and progressive responsibilities.