Emergency Dispatcher Trainee — Start Your Public Safety Career

911 Emergency Communications; Erwinna (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Erwinna, PA, invites applicants to Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under experienced instructors.

The program progresses as skills are demonstrated, with training schedules that may include nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, and accurate typing.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Erwinna, PA, invites applicants to Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under experienced instructors.

The program progresses as skills are demonstrated, with training schedules that may include nights, weekends, holidays, and overtime.