Emergency Dispatch Trainee - Start a Public Safety Career

911 Emergency Communications; Everson (PA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Everson, PA, is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. These roles provide a structured introduction to emergency communications, with training under qualified instructors to learn call-taking, incident documentation, and dispatch operations.

As training progresses, duties expand based on demonstrated skills, certifications, and employer performance standards.

Qualifications

• High school diploma commonly required; trainees may have minimal dispatch experience.
• Basic computer skills, clear communication, accurate typing, willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Customer service

Basic computer skills

Education

High school diploma

Job description

911 Emergency Communications in Everson, PA, is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. These roles provide a structured introduction to emergency communications, with training under qualified instructors to learn call-taking, incident documentation, and dispatch operations.

As training progresses, duties expand based on demonstrated skills, certifications, and employer performance standards.