Emergency Dispatcher Trainee – Paid Training & Benefits

911 Emergency Communications; Dayton (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Job summary

911 Emergency Communications in Lyon Station, PA, is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under qualified supervision.

Responsibilities increase as skills are demonstrated; completion of training milestones and required certifications determine progression.

Qualifications

• High school diploma or equivalent required; trainee roles often for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are important.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Lyon Station, PA, is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under qualified supervision.

Responsibilities increase as skills are demonstrated; completion of training milestones and required certifications determine progression.