Emergency Dispatch Trainee — Start in 911 Communications

Emergency Telecommunicator Services; Lattimer (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks Dispatcher Trainee/Telecommunicator Trainee in Lattimer Mines, PA to start in a structured training program. You will learn call-taking, incident documentation, and radio procedures while under supervision, with assignments increasing as you progress.

Ideal candidates have basic computer skills, clear communication, and typing accuracy; prior customer service or telephone experience is a plus. Training may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong communication and typing accuracy expected.
• Basic computer skills and willingness to learn on the job.
• Customer service or telephone experience is useful.

Responsibilities

• Learn how to receive calls and document incidents accurately.
• Practice confirming locations and gathering essential details.
• Develop CAD skills and radio procedures under supervision.
• Observe and perform assigned duties during training milestones.
• Maintain confidentiality and professional conduct throughout.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Tools

CAD software

Job description

Emergency Telecommunicator Services seeks Dispatcher Trainee/Telecommunicator Trainee in Lattimer Mines, PA to start in a structured training program. You will learn call-taking, incident documentation, and radio procedures while under supervision, with assignments increasing as you progress.

Ideal candidates have basic computer skills, clear communication, and typing accuracy; prior customer service or telephone experience is a plus. Training may include nights, weekends, holidays, and overtime.