Emergency Dispatch Trainee — Start in 911 Communications

County Emergency Communications; Lurgan Township (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Lurgan, PA, is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response, under qualified instructors and training personnel.

Training combines classroom instruction, simulations, and supervised console assignments. Scheduling may include nights, weekends, holidays, and overtime as skills and certifications are demonstrated.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should have basic computer skills and clear communication.
• Accurate typing and willingness to receive feedback are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Typing

Clear communication

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

County Emergency Communications in Lurgan, PA, is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response, under qualified instructors and training personnel.

Training combines classroom instruction, simulations, and supervised console assignments. Scheduling may include nights, weekends, holidays, and overtime as skills and certifications are demonstrated.