Emergency Dispatcher Trainee — Launch Your 911 Career

911 Emergency Communications; Centralia (IL); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Insurance

Retirement benefits

Paid leave

Training

Résumé du poste

911 Emergency Communications in Centralia, IL seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured path into emergency communications. Trainees learn to receive calls, document incidents, and support response operations in a supervised setting.

Training blends classroom work, simulations, and supervised console tasks; schedules may include nights, weekends, and overtime, with progression based on certification and performance.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing, and willingness to receive feedback.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Basic computer skills

Clear communication

Accurate typing

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications in Centralia, IL seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured path into emergency communications. Trainees learn to receive calls, document incidents, and support response operations in a supervised setting.

Training blends classroom work, simulations, and supervised console tasks; schedules may include nights, weekends, and overtime, with progression based on certification and performance.